Lending Operations Officer

Position description 

The Lending Operations Officer is responsible for delivering the operational and administrative activity that supports the Export Finance Australia customer portfolio (working across SME and Project & Structured Finance). They are the first point of call to resolve operational and process issues across a range of lending matters.

Your new role

Location: Sydney
Role Type: Full-time, 12 month contract

• Administer the technology system to deliver operational activity, tracking customer activity and provision of documentation, entering data into the system, and extracting information to compile reports.
• Complete reconciliations of customer payments, conduct analysis of payment flows and work closely with the Finance team.
• Undertake basic credit assessment activity to support the credit analysts and Export Finance Australia business channels, including customer diary management, covenant monitoring, drawdowns, bond issuance, documentation updates and limit management. 
• Analyse data, compile reports and deliver to business areas as required.
• Interact with customers, in collaboration with credit analysts and business channels, for specific requests such as documentation, additional information required from customers.
• Follow operational processes, assess the efficiency of processes, and identify improvements.

About you

• At least 4-5 years of lending operations experience, ideally across SME and Project and Structured Finance

• Experience supporting loan administration across various finance products

• Strong familiarision of loan documentation.

• Strong administrative skills, high attention to detail and a focus on efficient, consistent delivery.

• Understanding of the credit assessment processes, demonstrates basic credit assessment skills and an understanding of documentation requirements associated with transactions.

• Understanding of how systems and technology work and can be optimised to ensure efficient and compliant delivery of operational processes.

• Understanding of data, how it can be used to provide insights and drive improvements. Ability to extract data to produce meaningful reports.

Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you!

Our benefits and culture

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culturally diverse, honest, collaborative and supportive team environment. We are proud to be certified as a Great Place to Work for the fourth year (including 2024, 2023, 2022 and 2020), recognised on the 2023 AFR BOSS Best Places to Work list, as one of Australia’s Best Workplaces for Women 2022 and 2025, and the Australian HR Awards 2021 Employer of Choice (NFP & Public Sector).

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) and leave purchase opportunities
• 14 weeks of paid parental leave for primary caregivers
• Thorough induction onboarding program
• Health and Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering and donation matching programs
• and many more!

Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

Eligibility

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

How to apply

Applications close: 14 April 2025.  

Interviews will occur in parallel, so please apply ASAP.
Enquiries: Careers@exportfinance.gov.au      
  
To apply, please email your CV to Careers@exportfinance.gov.au      

By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community. 

If you are a candidate with a disability, let us know how we can provide you with additional support.

About us

Export Finance Australia is Australia’s export credit agency.  

We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific. Through our loans, bonds and guarantees, we support businesses – from small and medium-sized enterprises (SMEs) to large corporates – foreign governments and infrastructure projects, to take on the world. 

Working with banks, other government agencies and our partners, together we are helping drive international success for Australian businesses.

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

For more information about us, please refer to our website here. 

Applications from recruitment agencies will not be considered on this occasion.